Customer Advice and Support Service - Third Party Mandate

Third Party Mandate to Share Information

In accordance with the Data Protection Act 2018, we will not discuss details or information with anyone else without your permission in all matters relating to:

  • Council Tax
  • Housing Benefit/Council Tax Reduction
  • Scottish Welfare Fund
  • Discretionary Housing Payment
  • Financial Inclusion and Support
  • Homelessness/Housing Support
  • Non Domestic Rates

You can ask for someone else to contact us about your account/claim on your behalf. This could be:

  • a family member
  • a friend
  • your landlord

Download and complete our Third Party Mandate form to let us know who you wish to represent you.

Download - Third Party Mandate Form

Customer Advice and Support Service

Address: Council Headquarters
Newtown St. Boswells

Telephone: 0300 100 1800