Contact us

Customer Advice and Support Service

Telephone: 0300 100 1800

  • Monday to Wednesday: 8am to 5pm
  • Thursday: 8am to 8pm
  • Friday: 8am to 5pm
  • Saturday: 9am to 12noon

Online: Fill out our contact form

In person: Visit one of our contact centres


Emergency out of hours

Telephone: 01896 752111

Severe weather - Medical and/or Social Care help

During the severe weather, if you require medical and/or Social Care assistance and can’t access your usual channels, please call 0300 100 1800.

More information

Specific enquiries

Use our A-Z of services to find the service you wish to contact.


Telephone: 01835 824000

In person:

Council Headquarters
Newtown St. Boswells

View the location map