Data controller and contact details
Scottish Borders Council (including your child’s school) is the data controller. We are responsible for ensuring your child’s data is handled safely.
- Address: Newtown St Boswells, Melrose, TD6 0SA
- Enquiries: 0300 100 1800 | customeradvice@scotborders.gov.uk
- Education Service
- Data Protection Officer (DPO): dataprotection@scotborders.gov.uk
Protecting your child’s identity
Before using any application, we assess if we can achieve our goals without using personal data:
- Anonymisation: We use non-identifiable, where appropriate, data for general reporting whenever possible.
- Pseudonymisation: We use unique ID numbers, where appropriate, instead of personal data within the software to add a layer of security against unauthorised identification.
Information we use and purpose
Adobe Express and Adobe Creative Cloud are digital creativity tools used to support learning and teaching across the curriculum. They enable pupils and staff to create, edit and publish digital content including presentations, graphics, images, videos, animations, multimedia projects and portfolio evidence. The applications support the development of creativity, digital literacy, communication, design and media skills in line with the Curriculum for Excellence and Scottish Borders Council's digital learning strategy. The platforms may also be used to facilitate collaborative learning activities, showcase pupil achievement and support the creation of teaching and learning resources. Adobe Express is provided nationally through single sign on through Glow.
We have determined that the minimum data required to run Adobe products is: First Name, Surname, Glow email and school. We use this to:
- Organising and allocating licences for Adobe Creative Cloud products
- Support Curriculum for Excellence in schools, for example, Expressive Arts and digital and creativity skills
- Target professional learning for school staff
Legal basis and safety measures
- Lawful basis: We process this data under Public Task, as it is part of our official legal duty to provide education and monitor pupil progress.
- Lawful basis: The individual has given their consent (photos)
- Security: We have conducted a Data Protection Impact Assessment (DPIA) and third-party assurance check.
- Retention: Data is held while your child is at school. Accounts are deactivated and deleted in line with our retention schedule once they leave or stop using the app.
Data sharing and decision making
- Who sees it: Access is restricted to relevant school staff and Adobe (the provider). Adobe uses sub-processors to help them deliver the service but is strictly forbidden from using data for any other purpose such as marketing or sales. Read Adobe's K-12 Student Privacy Page.
- No automated decisions
Your rights and complaints
Depending on your child’s age and capacity (usually from age 12 in Scotland), they or their parent/guardian have the right to access their data or request corrections. They may also ask us to restrict processing or object in certain circumstances. For concerns or to exercise your rights, please contact the Headteacher or visit our Data protection and your rights webpage.
How to raise a complaint
We aim to directly resolve all complaints about how we handle personal information. If your complaint is about how we have handled your personal information, you can contact our Data Protection Officer by email dataprotection@scotborders.gov.uk or phone on 0300 100 1800.
However, you also have the right to lodge a complaint about data protection matters with the Information Commissioner's Office (ICO), who can be contacted by
- post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
- phone on 0303 123 1113
- Visit the ICO website
If your complaint is not about a data protection matter, visit our Making Complaints webpage for more information.