Technology Enabled Care
Our Technology Enabled Care (TEC) products could help you or a loved one to live safely and independently at home. You or your family carer can self-refer for the personal alarm. All other equipment requires a referral from Social Work, Occupational Therapy or the NHS. Information is also available at your nearest What Matters Hub.
We provide a range of options including:
- personal alarms
- heat, smoke and fall detectors
- sensor devices and pagers
- GPS and digital care
- video calling devices
- key safe solutions
How much will it cost?
The cost of a service varies depending on your eligibility to receive it. In exceptional circumstances, we may provide funding to cover some aspects of a TEC service. This is subject to assessment on case-by-case basis. In others, a charge may be applied in line with our our eligibility criteria and our charging policy.
How to get a service
- To find out more about our TEC options, you can get in touch with us directly on 01835 826545 or at: tec@scotborders.gov.uk.
- You can also visit your nearest What Matters Hub or phone us on 0300 100 1800 (option one).
- To help us decide what support may be available to help you and what charges might be applied, we will need you to have an assessment.
- If you are not eligible to receive a free or subsidised service, or if you prefer to arrange a service directly without an assessment, contact us to discuss your options.
More information
- All our installations are carried out by professional PVG checked technicians.
- The personal alarm unit and any additional equipment will belong to us for the duration of the install and must be returned to us thereafter. This does not apply if the equipment was purchased in addition to the monthly charge.
- Clients can only self-refer for the personal alarm unit. For any additional equipment, a referral from Social Work or NHS is required.