What Matters Hubs

COVID-19 response

The decision has been taken to cancel all What Matters Hub drop in sessions from Thursday 18 March until further notice. 

  • Information and advice about health and social care services is still available from Customer Advice and Support Services on 0300 100 1800.
  • Carers can contact the Borders Carers Centre on 01896 752431. They are currently providing all services as normal apart from face to face meetings.

More information about the impact of COVID-19 on health and social services in available on our website.

What Matters Hubs

What Matters Hubs offer drop in sessions and appointments where you can:

  • meet with our staff such as social workers and occupational therapists
  • meet with people from community groups and voluntary organisations across the Scottish Borders
  • find out more about our assessment process and eligibility criteria
  • find out more about our online self-help guide, AskSARA

Information is also available about our local area co-ordination service for:

Where are sessions available?

Find out where your nearest What Matters Hub is available (please note that drop-in sessions are currently cancelled due to the coronavirus situation).

Organisations and groups who offer advice

What Matters Hubs are supported on a regular basis by the British Red Cross

Other providers, attending when they can, include:

Health and social care or Red Cross staff are also able to signpost people to these services, as well as any others they think would be helpful.

Benefits of What Matters Hubs

  • Help you to get information and advice quickly to remain in your own home and get involved in your community.
  • Help you find the support you need to stay independent, such as equipment, transport or help at home.
  • Provide advice for carers about support available in your area.
  • Provide information about what is happening in your local area and where you could meet new people.
  • Provide information about volunteering opportunities.

Find out more

For more information, contact Customer Advice and Support Services.

Find mental health resources and self help in the Scottish Borders