Home shopping

If you are unable to shop for yourself, our home shopping and delivery service may be able to help.

  • you can choose from a wide range of products
  • a member of our team will hand pick, pack and deliver your order. If you need help, they will unpack your order

How much will it cost?

The cost of a service varies depending on your eligibility to receive it. In some cases services may be free. In others, a charge may be applied in line with our eligibility criteria and charging policy

How to get a service

  • to help us decide what support may be available to help you and what charges may be applied, we will need you to have an assessment
  • you can find out more by visiting your nearest What Matters Hub or by phoning us on 0300 100 1800 (option one)

Social Care and Health

Emergency out of office hours: 01896 752111

Address: Council Headquarters
Newtown St. Boswells
Melrose
TD6 OSA

Telephone: 0300 100 1800