Home shopping

If you are unable to shop for yourself, our home shopping and delivery service may be able to help.

  • you can choose from a wide range of products
  • a member of our team will hand pick, pack and deliver your order. If you need help, they will unpack your order

How much will it cost?

The cost of a service varies depending on your eligibility to receive it. In some cases services may be free. In others, a charge may be applied in line with our eligibility criteria and charging policy

How to get a service

  • to help us decide what support may be available to help you and what charges may be applied, we will need you to have an assessment
  • you can find out more by visiting your nearest What Matters Hub or by phoning us on 0300 100 1800 (option one)