Report a faulty street light

If you find a faulty street light, illuminated bollard or sign, pedestrian crossing or permanent traffic lights you can:

To help us make the repair more quickly please have the following details ready:

  • lamp post number
  • street name
  • details of the problem

We aim to repair faults within 7 working days, however this can take longer if the fault is with the electrical supply and we need the power company to repair a fault.

Immediate risks

If there is an immediate risk to health and safety, outside normal office hours, phone 01896 752111. Immediate risks include:

  • damaged or leaning lamp posts, traffic light or road sign
  • exposed wiring or cables
  • damaged, hanging or loose lantern cover
  • traffic lights not working

Trunk roads

Certain major roads are not our responsibility. These are:

  • A7 south of Galashiels
  • A68
  • A1
  • A702
  • A6091

Transport Scotland is responsible for trunk roads and reports should be made to their operating company, BEAR Scotland.

Report a faulty street light online