Which car parks are pay and display and what are the current charges?
View all of our pay and display car parks and their charges.
What payment methods are available within car parks?
Our pay and display parking meters accept cash, payment can also be made by card by using our Cashless App - RingGo. See our Cashless parking page for more details.
What do I do if the payment machine is not working?
Please check to see if there is another machine that you can use within the car park or you can pay using the cashless app RingGo.
Please also telephone the number listed on the front panel of the machine to report the fault, providing details of the location of the car park, your vehicle registration number and what the fault is, ie not accepting coins/ticket jam.
What should I do if the car next to me is parked over the lines?
Unless you can fit wholly within a marked bay you should not park next to a car that is over the lines as you may also incur a Penalty Charge Notice. Please find an alternative space.
Do I need to buy a ticket if I'm using an EV charger in a pay and display car park?
Yes, please see our website for more details of our EV charging costs.
Please note that you must be actively charging your vehicle when parked in an EV bay.
I have a Blue Badge, can I park for free in pay and display car parks?
Yes, but you must ensure your Blue Badge is displayed and that you are fully parked within a marked bay.
Can I use a ticket from one car park in another?
No, each ticket is unique to each car park.
How can I pay a Penalty Charge Notice?
You can pay online, over the phone, by post or in-person. Full details of how you can pay a fine can be found online.
Please note, if your Penalty Charge Notice has been issued today, there will be a short delay before you can either pay or appeal your pentalty charge notice.
How can I appeal a Penalty Charge Notice?
Details of how to appeal a parking fine can be found via the previous web link.
Should I pay the Penalty Charge Notice if I am appealing it?
No, we will place the notice on hold and no further charges will be applied until we reply to your appeal.
Reasons for receiving a Penalty Charge Notice
The contravention code on your Penalty Charge Notice lets you know why you received it.
- Code 01: No valid ticket on display
- Code 02: Time on ticket expired
- Code 03: 2 hours after time on ticket expired
- Code 04: Parked in a Disabled Parking Space without a valid Blue Badge
- Code 05: Parked irregularly: Parked outwith an appropriate space: Parked with trailer in prohibited area
- Code 06: Vehicle stands in car park for more than the permitted length of time
- Code 07: Vehicle is used for the purpose of trading, camping, cooking or sleeping whilst in the boundary of the car park
- Code 08: Vehicle parked in electric vehicle space, not actively charging.
What do I do if I have lost my Penalty Charge Notice?
You need your unique PCN reference number to enable you to pay
or query it. If you have lost the notice you can obtain the reference number by contacting our Parking Control Office on roadsafety@scotborders.gov.uk or our
Customer Advice and Support Service on 0300 100 1800. Please have your vehicle registration number at hand.