Pay it

We accept most debit and credit cards, but do not accept American Express, Diners Club, Electron or Solo.

Secure payments

Our online payment service will take you to a secure site run by Civica, our payments provider, who encrypt all your information including: card numbers, names and addresses. Our online transactions are protected by 3D-Secure.

Some older web browsers may not be supported due to security limitations.

If you are using Google Chrome on certain Apple devices you may experience failed payment messages.  If this is case, please use a different browser such as Safari, Edge, Firefox or Opera.

Call charges for phone payments

Calls to our phone payment number 0845 075 8517 cost two pence per minute plus your phone company's access charge.

Council Tax

You will need the 10 digit Council Tax reference from your bill.

The minimum payment amount towards Council Tax has been increased from 1p to £1.00.

Business rates

You will need the nine digit business rates reference from your bill.

The minimum payment amount towards Council Tax has been increased from 1p to £1.00.

Council invoices

You will need the eight or 10 digit invoice number from your bill.

SB Cares invoices

You will need the 10 digit invoice number form your bill.

Parking fines

You will need the reference number on your parking ticket, please ignore the letters SB and only enter the eight digit number.

Privilege lift to school

You will need the five, six or seven digit reference number from your notification letter.

School meals and chargeable services

Housing benefit overpayment

You will need the five or six digit invoice number from your notification.

The minimum payment amount towards Council Tax has been increased from 1p to £1.00.

Planning applications

You will need the 12 digit reference number that was issued when you submitted your application, or as previously notified by the planning department.

Dog fouling fixed penalty

Penalties issued by Police Scotland

You will need the four digit number following the letters FPN, located near the top of your fixed penalty notice.

Litter fixed penalty

Penalties issued by Police Scotland

You will need four digit number following the letters FPN, located near the top of your fixed penalty notice.

Homeless rent

You will need the 11 digit rent reference number from your occupancy agreement, lease or any correspondence. If you do not know this number please contact Homelessness Services on 0800 376 1138.

Business Improvement District (BID) invoices

You will need the nine digit account number from your invoice.

Internet banking

To pay by internet banking you will need the details of our bank account, which are:

  • Royal Bank of Scotland 
  • Sort code: 83-26-34
  • Account number: 00601166
  • Account Name: Scottish Borders Council Business Current Account

All payments must include your BID Levy account number, as shown on your bill.

Planning Pre-Application Service

You will need the 13 digit reference number as notified by the Planning Registration Section

Building Standard Applications

You will need the 13 digit reference number that was issued when you submitted your applications, or as previously notified by the Building Standards Section