You are a carer if you provide unpaid help and support to look after a family member, or help someone who is ill, frail or has a disability, mental health issues or addiction.

What is a carer's support plan?

A carer's support plan is a conversation about you and whether you're getting all the help and support you need so you can continue providing care to the person you care for if you choose to do so.

You do not have to be living with the person you care for in order to qualify for a carer's support plan. You also do not need to be in receipt of carer's allowance. There is no charge for a carer’s support plan.

How to get a support plan

You can get a carers support plan by contacting the Borders Carers Centre on 01896 752431.

Adult Social Care and Health assessment

If it is identified that you or the person you care for could benefit from a Social Work service, and with your agreement, the Carers Centre will refer you to Adult Social Care and Health Team for a Full Social Work assessment. This is a separate assessment, and is not part of the carer's support plan.

  • You will be asked to give information about your finances.
  • You may qualify for a free service, or you may have to pay part, or the full cost of services.
  • You will be told of any costs before services are arranged to give you a chance to consider whether you want to accept the services or not.

If the Adult Social Care and Health Team assess the risk as being 'moderate' or 'low', you will not normally be eligible for a service.  They will provide information about other care and support organisations that may be able to help.

Find out if you're eligible for a service 

If you are eligible for a service, a personal support plan will be agreed with you to meet your needs.

If you are not eligible to receive a free or subsidised service, or if you prefer to arrange a service directly without a Social Work assessment, you can contact SB Cares directly.

If you are not happy with the recommendations of your Adult Social Care and Health assessment, you may ask for a second opinion.  If you are still not satisfied, you can make a complaint.  The Borders Carers Centre can help you make a comment or complaint if you need assistance with this.

* Please note if you are a Young Carer (under 18 years), you need to contact Action for Children

Support for young carers

Young carers are people under the age of 18 who are providing care and support to parents, siblings, or other family members who have:

  • a physical or learning disability
  • an illness
  • a mental health difficulty
  • a sensory impairment
  • issues with drugs or alcohol

Information about available services can be found in the support for young carers section.