Privacy statement

Why we need your information and what we do with it

We need you to give us your personal information in order to allow us to provide services to you as the local authority for the Scottish Borders.

This can be either directly or through the activities of SB Cares. 

We also use your information to :

  • verify your identity where required
  • contact you by post, email or telephone 
  • to maintain our records

Third party information

For a number of areas of activity, we also receive information from third parties.

In the main this is from other public authorities, such as

  • the Assessor
  • Police and Court Service
  • HM Revenues and Customs
  • Department for Work and Pensions

Information could also be from other local authorities and from members of the public. 

Details of how this information is passed between us all is given in the specific privacy statements relating to functions where we routinely receive personal information from third parties.