Pay a parking charge or fine

Pay a parking charge notice

To pay a parking charge notice issued by us for parking in a Pay and Display car park you will need the unique payment reference number on your Charge Notice.

Unique Payment Reference Number

The reference number is your Charge Notice number without the prefix SB.  Please only enter the eight digit numbers as your unique payment reference number ( ie SB12345678 =  reference number would be 12345678).  Do not enter the letters SB.

You can pay:

How much do I have to pay?

Up to 31 January 2023 the penalty charge was £20 for car parks in Hawick, Galashiels and Melrose, and £40 for Peebles. If you pay within 10 days of the ticket being issued, the charge is reduced to £10 in Hawick, Galashiels and Melrose and £20 in Peebles.

From 1 February 2023 the penalty charges in all our pay and display car parks are £40. with a reduced charge of £20 if payment is received within 10 days.

Payments should be made within 21 days of the ticket being issued.

Paying parking fines

Parking fines issues by traffic wardens or police officers for parking on streets must be paid to the Scottish Courts service on their website.

Income from parking charges

Find out more about the income received from parking charges on our website.

How will we use your information

Please note that your personal details supplied on this form will be held and/or computerised for the purposes of processing your payment. Some personal details will be disclosed to banks and other financial institutions in order to process the payment. Your personal details will be safeguarded and will not be divulged to any other individuals or organisations for any other purposes.

Find your nearest contact centre

Parking enquiries

Address: Parking control office
Scottish Borders Council
Newtown St. Boswells
Melrose
TD6 0SA

Paying a fine online

If you pay your fine online, only enter the eight numbers in the reference number. Do not include the 'SB'.