Pay Council Tax by Direct Debit

Direct Debit FAQs

Do I need to renew my direct debit every year?

A direct debit instruction is continuous, this means you do not need to renew it every year.

Can I pay over twelve-months?

Yes, by direct debit you can. You can set up or amend your direct debit to twelve months (April to March inclusive) using our Council Tax online page

Can I change or cancel my direct debit?

Yes, you can change your payment date using our Council Tax online page

Alternatively, please contact Customer Advice and Support Services.

A direct debit can be cancelled at any time at your bank or building society.

What happens if a mistake is made?

If we or your bank or building society make a mistake, you are guaranteed a full and immediate refund from your bank or building society.

How do I setup a direct debit?

If you would like to pay by direct debit you can:

Setup a direct debit to pay Council Tax