Pay Council Tax by Direct Debit

Direct Debit FAQs

Can I choose a direct debit payment date?

The following direct debit payment date options are available:

  • Weekly - on a Friday
  • Fortnightly - on a Friday
  • 4 Weekly - on a Friday
  • Monthly - on the 1, 5, 15 or 25
  • Annually - on the first

A direct debit instruction is continuous, this means you do not need to renew it every year.

Can I pay over twelve-months?

Yes, by direct debit you can. To pay over twelve months (April to March inclusive), please contact customer advice and support services.

Can I change or cancel my direct debit?

Yes, to change your payment date, please contact customer advice and support services.

A Direct debit can be cancelled at any time at your bank or building society.

What happens if a mistake is made?

If we or your bank or building society make a mistake, you are guaranteed a full and immediate refund from your bank or building society.

How do I setup a direct debit?

If you would like to pay by direct debit you can:

Setup a direct debit to pay Council Tax