Book a collection of bulky items

Changing or cancelling a bulky uplift

You can change or cancel your booking by signing into your MyScotBorders account, or by contacting our Customer Advice and Support Service.

After the cut off times below, you can’t change your items. You can cancel the booking but you won’t receive a refund.


Cut off time


12midnight on Sunday

Duns and Eyemouth

12midnight on alternate Mondays

Hawick, Jedburgh and Kelso

12midnight on Tuesday

Peebles 12midnight on alternate Mondays