Book a collection of household bulky items

What we will and won't collect

The following lists are examples of household items we will and won’t collect.

Items we will collect

  • baths/toilets/sinks
  • beds
  • chairs
  • cookers
  • electric heaters
  • fireplaces and fire surrounds
  • fridges/freezers (emptied, clean and defrosted)   
  • laminate flooring (taped together and a max of 7 boards in a bundle)
  • mattresses
  • radiators (must be light weight, i.e. not made of cast iron)
  • small garden tools
  • sofas (recliner sofas must be dismantled before collection)
  • storage heaters (bricks removed)
  • tables
  • tumble driers
  • TVs
  • wardrobes
  • washing machines

Items we won’t collect

This service is for household items only. You cannot use this service if you are a business or for items such as commercial fridges or freezers. We don’t collect liquids or hazardous materials such as asbestos.

Other items we won’t collect include:

  • building materials, including bags of rubbish/rubble
  • car batteries or any other type of battery
  • concrete coal bunkers
  • fences
  • garage doors
  • garden sheds
  • garden swings
  • garden waste
  • gas bottles
  • general waste
  • glass
  • heating/oil tanks
  • metal
  • paint
  • pianos
  • safes
  • storage heater bricks
  • trampolines
  • tyres

We reserve the right to leave items presented that are not acceptable or unsafe for collection.

Customer Advice and Support Service

Address: Council Headquarters
Newtown St. Boswells

Telephone: 0300 100 1800