Missed bin collections

This webpage displays any missed collections that have not been carried out due to operational issues and have been reported to us by our staff members.

If your bin has not been collected as scheduled and is not listed below, please report it via our report a missed collection page.

Leave your bin/bags at the collection point but be mindful to ensure paths remain accessible for pedestrians and other users.

We will make every effort to return for your bin but there may be occasions when we are unable to do so. If we have not returned to empty your bin within five working days of your scheduled collection, remove your bin from the collection point. In this instance we will collect extra waste on your next scheduled collection day. Present the extra waste in bags at the side of your wheeled bin. We cannot accept recycling presented in black bags.

General Waste Collections

A697 - Carfraemill to Whiteburn Junction - Tuesday 23 July

  • Due to delays on route the crew were unable to complete the general waste collections scheduled between Carfraemill and the Whiteburn Junction.
  • Residents and trade waste customers are advised to leave their bins presented. If we have not returned for the bins within 5 working days to remove their bin from the collection point and in this instance we will collect any extra bagged waste on the next scheduled collection day.
  • Please place the extra bagged general waste beside the bin on collection day.

Newstead - Tuesday 23 July

  • Due to delays on route the crew were unable to complete the general waste collections scheduled in Newstead.
  • Residents and trade waste customers are advised to leave their bins presented. If we have not returned for the bins within 5 working days to remove their bin from the collection point and in this instance we will collect any extra bagged waste on the next scheduled collection day.
  • Please place the extra bagged general waste beside the bin on collection day.

Recycling Collections

Horsemarket & Pleasance Park, Earlston - Thursday 18 July

  • Due to delays on route the crew were unable to complete the recycling collections scheduled in Horsemarket & Pleasance Park, Earlston.
  • Residents and trade waste customers are advised to leave their bins presented. If we have not returned for the bins within 5 working days to remove their bin from the collection point and in this instance we will collect any extra recycling on the next scheduled recycling collection day.
  • Please place extra bagged recycling beside the bin on collection day, please note we cannot accept recycling presented in black bags as these are not recyclable.

Ashkirk - Thursday 18 July

  • Due to delays experienced on route the crew were unable to complete the recycling collections scheduled in Ashkirk.
  • Residents and trade waste customers are advised to leave their bins presented. If we have not returned for the bins within 5 working days to remove their bin from the collection point and in this instance we will collect any extra recycling on the next scheduled recycling collection day.
  • Please place extra bagged recycling beside the bin on collection day, please note we cannot accept recycling presented in black bags as these are not recyclable.

Oxton to Wanton Walls - Lauder Rural Area -  Tuesday 16 July

  • Due to a breakdown on route the crew were unable to complete the recycling collections scheduled between Oxton and Wanton Walls.
  • Residents and trade waste customers are advised to leave their bins presented. If we have not returned for the bins within 5 working days to remove their bin from the collection point and in this instance we will collect any extra recycling on the next scheduled recycling collection day.
  • Please place extra bagged recycling beside the bin on collection day, please note we cannot accept recycling presented in black bags as these are not recyclable.

Food Waste Collections