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  1. Home
  2. Have your say
  3. Making Complaints

Making Complaints

Contents

  1. What isn’t a complaint
  2. What is a complaint
  3. How long you have to make a complaint
  4. Making a complaint
  5. What happens next
  6. Getting help to make a complaint
  7. You are here: Care complaints
  8. Managing Customer Engagement Policy

Care complaints

If your complaint relates to a care service we provide, you can choose whether to complain to us or the Care Inspectorate.

You can find out more about their complaints procedure, or how to make a complaint on the Care Inspectorate website.

  • Next page : Managing Customer Engagement Policy
  • Previous page : Getting help to make a complaint

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