• Skip to content
Scottish Borders Council home
  • MyScotBorders
  • Request
  • Report
  • Pay
  • Accessibility statement
  • Request
  • Report
  • Pay
  • Accessibility statement
Scottish Parliamentary Elections - 7 May 2026

To vote in the Scottish Parliament elections you must be registered to vote by Monday 20 April.

Register online or find out more information about registering through the Electoral Commission
  1. Home
  2. Have your say
  3. Making Complaints

Making Complaints

Contents

  1. What isn’t a complaint
  2. What is a complaint
  3. How long you have to make a complaint
  4. Making a complaint
  5. What happens next
  6. Getting help to make a complaint
  7. You are here: Care complaints
  8. Managing Customer Engagement Policy

Care complaints

If your complaint relates to a care service we provide, you can choose whether to complain to us or the Care Inspectorate.

You can find out more about their complaints procedure, or how to make a complaint on the Care Inspectorate website.

  • Next page : Managing Customer Engagement Policy
  • Previous page : Getting help to make a complaint

Have your say

  • Community engagement
  • Consultations and surveys
  • Contact us
  • Making Complaints
  • Petitions and deputations
  • Social media
  • Social Work complaints
  • Surveys
  • Contact us
  • A-Z of services
  • Terms and disclaimer
  • Site map
  • Cookies
  • Languages
  • Social media

All content © 2026 Scottish Borders Council. All Rights Reserved.

Designed and powered by Jadu.

  • Facebook
  • X (Twitter)
  • You Tube
  • Flickr
Scottish Borders Council home Print Fallback Logo