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Sport, leisure and cultural services and facilities consultation

The first part of a wide-ranging community engagement and consultation seeking the input of Borderers on the future of Live Borders services and facilities has been launched.

Complete the online survey
  1. Home
  2. Have your say
  3. Making Complaints

Making Complaints

Contents

  1. What isn’t a complaint
  2. What is a complaint
  3. How long you have to make a complaint
  4. Making a complaint
  5. What happens next
  6. Getting help to make a complaint
  7. You are here: Care complaints
  8. Managing Customer Engagement Policy

Care complaints

If your complaint relates to a care service we provide, you can choose whether to complain to us or the Care Inspectorate.

You can find out more about their complaints procedure, or how to make a complaint on the Care Inspectorate website.

  • Next page : Managing Customer Engagement Policy
  • Previous page : Getting help to make a complaint

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