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Water supplies restored to customers in Berwickshire area

Normal water supplies have been restored to affected properties in parts of Berwickshire – however some customers may experience periods of reduced pressure or intermittent supply.

See Scottish Water website for updates
  1. Home
  2. Have your say
  3. Making Complaints

Making Complaints

Contents

  1. What isn’t a complaint
  2. What is a complaint
  3. How long you have to make a complaint
  4. You are here: Making a complaint
  5. What happens next
  6. Getting help to make a complaint
  7. Care complaints
  8. Managing Customer Engagement Policy

Making a complaint

You can make a complaint:

  • using the online complaint form
  • by phoning Customer Advice and Support Services on 0300 100 1800
  • at any contact centre or library contact centre
  • in writing
  • to your local councillor

Complaints about your Councillor

Find out how to complain about your local councillor.

  • Next page : What happens next
  • Previous page : How long you have to make a complaint

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