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Sport, leisure and cultural services and facilities consultation

The first part of a wide-ranging community engagement and consultation seeking the input of Borderers on the future of Live Borders services and facilities has been launched.

Complete the online survey
  1. Home
  2. Have your say
  3. Making Complaints

Making Complaints

Contents

  1. What isn’t a complaint
  2. What is a complaint
  3. How long you have to make a complaint
  4. You are here: Making a complaint
  5. What happens next
  6. Getting help to make a complaint
  7. Care complaints
  8. Managing Customer Engagement Policy

Making a complaint

You can make a complaint:

  • using the online complaint form
  • by phoning Customer Advice and Support Services on 0300 100 1800
  • at any contact centre or library contact centre
  • in writing
  • to your local councillor

Complaints about your Councillor

Find out how to complain about your local councillor.

  • Next page : What happens next
  • Previous page : How long you have to make a complaint

Have your say

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