Fresh Start Relief

A 100% Fresh Start relief is available for ratepayers occupying certain long term empty properties for up to 12 months where:

  • the property has been unoccupied for a continuous period of at least six months immediately prior to the applicant’s occupation
  • the property has a rateable value up to and including £100,000 and
  • the property is actively occupied

Fresh Start relief is not available to: 

  • advertisements
  • car parks
  • betting shops
  • payday lending businesses
  • properties requiring a short term let licence but do not hold one
  • shootings and deer forests with some limited exceptions

Apply for a reduction

You can apply online for Fresh Start Relief, if you need any assistance contact our contact our Customer Advice and Support Service

For the period that Fresh Start Relief is awarded, no other relief can apply. Relief may not be backdated, for example an application must be made in-year and relief provided from 1 April of that financial year. Payday lenders are not eligible for Fresh Start Relief.

How do I notify you of potential business rates fraud?

You can report business rates fraud online. If you need any assistance, contact our Customer Advice and Support Service.

Apply online for Fresh Start Relief

Customer Advice and Support Service

Address: Council Headquarters
Newtown St. Boswells
Melrose
TD6 0SA

Telephone: 0300 100 1800