Contact us

Customer Advice and Support Service

Telephone: 0300 100 1800

  • Monday to Wednesday: 8am-5pm
  • Thursday: 8am-8pm
  • Friday: 8am-5pm
  • Saturday: 9am-12noon

Online: fill out our contact form

In person: visit one of our contact centres

Email: [email protected]

Emergency out of hours

Telephone: 01896 752111

Specific enquiries

Use our A-Z of services to find the service you wish to contact.


Telephone: 01835 824000

In person:

Council Headquarters
Newtown St. Boswells

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British Sign Language (BSL) users

Please contact us via Contact Scotland-BSL.

View this page in BSL.

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