Care and support at home

Our care at home service can be of help if you have a disability, long term condition or are recovering from an illness. We can help with things like:

  • washing and dressing
  • preparing meals and eating
  • going to the toilet
  • remembering to take or taking medication
  • getting up and going to bed
  • support with household hygiene (if you have personal care needs)
  • shopping service 
  • laundry services
  • frozen meals

Maintaining independence with mobility equipment

  • our equipment for independent living service provides advice, information and solutions that could help you to maximise your independence and mobility
  • AskSARA is a free, easy to use website that provides advice and guidance about equipment and solutions that can make your life easier. It is available 24 hours a day, seven days a week and could help you, or someone you care about, with your health, your home or your daily activities

Self directed support

Self directed support is an approach to social care that allows you more control and choice over the support you receive.

How much will it cost?

The cost of a service varies depending on your eligibility to receive it. In some cases services may be free. In others, a charge may be applied in line with our eligibility criteria and charging policy

How to get a service

  • to help us decide what support may be available to help you and what charges may be applied, we will need you to have an assessment
  • you can find out more by visiting your nearest What Matters Hub or by phoning us 0300 100 1800 (option one)
  • if you are not eligible to receive a free or subsidised service, or if you prefer to arrange a service directly without an assessment, you can contact SB Cares or another service provider