Care and support at home

Our care at home service can be of help if you have a disability, long term condition or are recovering from an illness. We can help with things like:

  • washing and dressing
  • preparing meals and eating
  • going to the toilet
  • remembering to take or taking medication
  • getting up and going to bed
  • support with household hygiene (if you have personal care needs)
  • shopping service 
  • laundry services
  • frozen meals

Maintaining independence with mobility equipment

  • Our equipment for independent living service provides advice, information and solutions that could help you to maximise your independence and mobility.
  • AskSARA is a free, easy-to-use website that provides advice and guidance about equipment and solutions that can make your life easier. It is available 24 hours a day, seven days a week and could help you, or someone you care about, with your health, your home or your daily activities.

Self directed support

  • Self directed support is an approach to social care that allows you more control and choice over the support you receive.

How much will it cost?

  • The cost of a service varies depending on your eligibility to receive it. In some cases services may be free. In others, a charge may be applied in line with our eligibility criteria and charging policy

How to get a service

  • To help us decide what support may be available to help you and what charges may be applied, we will need you to have an assessment
  • You can find out more by visiting your nearest What Matters Hub or by phoning us on 0300 100 1800 (Option 1).
  • If you are not eligible to receive a free or subsidised service, or if you prefer to arrange a service directly without an assessment, you can contact SB Cares or another service provider.