What Matters Hubs

What Matters Hubs offer drop in sessions and appointments where you can meet people from community groups and voluntary organisations as well as our social workers and occupational therapists.

At the Hubs you can:

  • talk with staff such as social workers and occupational therapists
  • talk with people from community groups and voluntary organisations across the Scottish Borders
  • find out more about our assessment process and eligibility criteria
  • get advice on the way in which our range of Technology Enabled Care products could help you or a loved one live more safely and independently at home.

Hubs are available across the Borders

The following Hubs are currently open:

Please note the following in relation to the Hawick What Matters Hub:

  • 6 June – Hub will be unavailable
  • 27 June – Hub will be provided at the Heritage Hub, Kirkstile, Hawick TD9 0AE due to essential electrical works at the Heart of Hawick
  • 4 July – Hub will be unavailable

The Selkirk, Stow and Tweedbank What Matters Hubs continue to be unavailable until further notice. 

Attending a Hub

  • Hubs operate on a drop in basis. You can also make an appointment by calling 0300 100 1800 (Option 1).
  • Please do not attend the Hub if you, a family member or close contact has any Covid-19 symptoms or has recently tested positive for Covid-19.
  • You are no longer required to wear a face mask but are welcome to do so if you prefer.
  • Hand sanitiser will be available.

Hub not available in your area?

Please contact our Customer Advice and Support Service on 0300 100 1800 (Option 1) for more information. 

Carers can also contact the Borders Carers Centre on 01896 752431 for a carers support plan, information and advice.

Find mental health resources and self help in the Scottish Borders

Customer Advice and Support Service

Address: Council Headquarters
Newtown St. Boswells

Telephone: 0300 100 1800