Visual impairment

Rehabilitation services and advice

Rehabilitation and advice can include:

  • Advice on appropriate lighting, preferred contrast levels and the use of low vision equipment
  • Practical advice and training in the use of specifically designed, commercially available aids to promote independent living
  • Training in orientation and mobility techniques, cane skills, as well as making the best use of public transport
  • Advice and information regarding new technology and equipment, specific to enhancing communication and daily activities
  • Signposting to specialist IT organisations where required
  • Information on the range of services that are available to you, within education, training and employment as well as social and recreational activities
  • Support to enable continued involvement in your community
  • Advice and information regarding benefits and concessions relating to visual impairment status

We can set up a programme of practical help to meet your individual needs. We are also trained to listen, understand and help you in getting through any feelings of loss you may be having.

Our service can also offer advice and information on various eye conditions and on a wide range of topics related to sight loss.

Charles Bonnet syndrome

We are often asked for information and practical advice on Charles Bonnet syndrome. This is a common condition which can cause people who are experiencing sight loss to see things that are not really there. These are known as visual hallucinations.

Always see your GP if you're experiencing hallucinations so they can investigate the cause.

The Macular Society provides more information on visual hallucinations with booklets to download.

Esme's Umbrella is an awareness campaign for Charles Bonnet syndrome and provides information and helpful resources for both people with sight loss and healthcare professionals.

Download Sensory Services advice and information leaflets

Sensory services team

SMS text messaging: 07786 856597

Address: Adult Social Work & Practice
Community Equipment Services
Unit 1&2, Block 5
Tweedbank Industrial Estate
Galashiels
TD1 3RS

Telephone: 01450 364644