Apply, renew or replace bus pass
You can apply, renew or replace the following cards online on the Get Your NEC website:
- over 60s bus pass
- a Young Scot card
- a disabled concessionary travel card
You can check your eligibility, and any evidence you will require on the Transport Scotland website.
You will also be required to upload a completed certificate, which has been countersigned by the relevant professional person, if you are applying on the following grounds. You have:
- epilepsy and been told not to drive because you have had a seizure in the last 12 months
- a mental health condition that has lasted for more than a year and you need to travel to health or social care appointments
- a learning disability and you need to travel to see a Support Worker or get to appointments or activities
Other ways to apply
If you cannot apply online, we are also accepting new, renewal and replacement applications for NEC (bus pass) and Young Scot cards by email or phone.
If you require a NEC or Young Scot card you should apply for one as soon as possible by either emailing [email protected] or phoning Customer Advice and Support on 0300 100 1800. Until current restrictions have been lifted we cannot accept any applications face to face.
Please be aware, that due to continued restrictions and high demand for the NEC service, it is taking longer than normal for applications to be processed. You should allow two weeks from the date we have received all the information within your application for your card to be delivered.
Further information can be found on the National Entitlement Card COVID-19 FAQs.
Please remember to follow the current Government Guidance on phase three: Scotland's route map update.