Bus pass and Young Scot card enquiry

Using this form

Use this form to make an enquiry or to request an update for a bus pass or Young Scot card.

You can contact us about:

  • Changing your address
  • Changing your photo
  • Companion cards
  • New or renewal cards
  • Replacing a lost, stolen or damaged card
  • Uploading requested evidence

This form can only be used if you are resident, or attend a school in the Scottish Borders.

You can apply or renew the following cards on the Get Your NEC website:

  • over 60s bus pass
  • a Young Scot card
  • a disabled concessionary travel card

Your MyScotBorders account

This form times out after 20 minutes inactivity, but if you sign in to your MyScotBorders account (opens in new window) the information you’ve entered will be saved and you can return later to complete it. 

If you don't have an account, you can use our website to:

You can find out what we do with your information on the national entitlement card website (opens in new window).