Pay a parking charge or fine

Appealing a parking charge notice

To appeal a parking charge notice issued by us for parking in a pay and display car park, write to us within 10 days giving the details including:

  • the 10 digit reference number from the charge notice
  • your car registation number

You can email this to roadsafety@scotborders.gov.uk or send a letter to:

Parking control office
Scottish Borders Council
Newtown St. Boswells
Melrose
TD6 0SA

You can also appeal a parking charge notice by completing this form (opens in a new tab).

You should appeal within 10 days, however, we will accept appeals at any point up to when we contact the DVLA for vehicle owner details.

Allow up to two weeks to receive a response to an appeal.

You should not pay the parking charge if you are appealling.

If your appeal fails you will be given a further 10 days from the date of the letter telling you that your appeal has failed to pay at the reduced rate, after 10 days you will need to pay the full amount.

Appealing a parking fine

For information on fines issued by traffic wardens or police officers for parking on streets visit the Scottish Courts website.

Parking enquiries

Address: Parking control office
Scottish Borders Council
Newtown St. Boswells
Melrose
TD6 0SA