Health, safety and wellbeing


Lexi aims to change the way Health and Safety is reported. It allows for incidents to be logged directly via Lexi's portal, which follows our objective of self-service. If you or one of your collegues have an accident at work then you can use Lexi to report it.


Togetherall is a mental health service, funded by the Children and Young Persons Mental Health and Wellbeing Fund for one year, for over 16 year olds (including staff, parents and members of the community) living within Scottish Borders. 

It provides a free, anonymous, clinically moderated support service featuring:

  • peer to peer support
  • oversight by a clinical team of wall guides
  • 24/7 service
  • courses on self-help and quality reading around mental health and wellbeing issues, including:
    • depression
    • anxiety
    • stress
    • social isolation
    • grief

Support from NHS Borders

Wellbeing service

  • maintaining a healthy lifestyle can be difficult at the best of times, but if someone has lost their income or job, has underlying health conditions or needs to self isolate the barriers can be even greater 
  • the Wellbeing service is open to referrals for anyone looking to manage their weight and be more active, stop smoking or is in need of general emotional health and wellbeing support
  • the service accepts self-referrals from members of the public, these require a completed self referral form which should be emailed to wellbeing@borders.scot.nhs.uk. You can also call the admin team on 01896 824502 to make an appointment

Wellbeing point

This provides a collection of resources and signposts to a wide range of information.

NHS Digital Mental Health Treatments

The NHS now have digital mental health treatments at zero cost for every adult in Scotland.  Daylight (for anxiety & worry) and Sleepio (for insomnia).  So spread the word!

The digital treatments give people the support they need, when they need it. No GP referral or prescription is necessary, thanks to the Scottish Government's Digital CBT programme.

Further details can be obtained by visiting the below websites.  Please note that it may take several seconds for the link to open. 

Introduction Video – Daylight

ntroduction Video - Sleepio

Online health and wellbeing support

  • SBLearn now contains a number of helpful online training courses covering:
    • mental health in the workplace
    • guidance on working from home
    • maintaining good mental health
  • these can all be accessed from a SBC device, if you have one, or from your own personal one
  • your login details are your employee number and the initial password is your surname. On logging in for the first time you will be prompted to change the password
  • the information is available in the Health and Wellbeing during Coronavirus section
  • if you have any queries, email training@scotborders.gov.uk

We are also pleased to be able to offer colleagues the opportunity to take part in some online training activities designed to help managers recognise the impacts of these challenging times on their team members’ mental wellbeing, and to help individuals recognise and manage their own stress, and develop their personal resilience. The courses will be delivered by specialist trainers from In-Equilibrium, and will be delivered online.  

Access to work mental health support service

  • the Access to Work Mental Health Support Service is a confidential service delivered by Remploy, funded by the Department for Work and Pensions. It is available at no charge to any employees who may be experiencing depression, anxiety, stress or other mental health issue affecting their work
  • so far, they have supported thousands of people with a mental health condition who are absent from work or finding work difficult, to stay in, or return to their job. Of these, 93% of people are still in work after six months
  • more information is available by emailing a2wmhss@remploy.co.uk

National wellbeing hub and helpline

  • the National Wellbeing Hub website is primarily for people working in health and social care
  • it was created by the Scottish Government during the first wave of the pandemic to provide advice and information to support the emotional and psychological wellbeing of people working in frontline services
  • it contains resources for both individuals and managers. The resources for individuals are based on the principles of psychological first aid such as advice and support for practical, everyday needs and relationships as well as tips on self-care to help people cope with the challenges workers are facing during the pandemic
  • the dedicated National Wellbeing Helpline is also available for anyone working in health and social care services 0800 111 4191

Support for people affected by suicide

  • the Support for People Bereaved by Suicide (SOBs) national helpline is open to anyone over 18 who has been bereaved by suicide 0300 111 5065. It is available every day 9am-9pm
  • if you are feeling suicidal or suspect that someone you know is considering suicide, contact Samaritans on 116 123 (24 hours) or Breathing Space on 0800 83 85 87 (lines open 24 hours at weekends and 6pm-2am on weekdays)
  • the Stay Alive App is a mobile app for those at risk of suicide or worried about someone. Download for free from the Apple Store or Google Play

Other sources of support

  • GP Support: GPs can support their patients and discuss whether medication or referral to other more specialist support services might be helpful. There are additional resources for mental health support being brought in to Primary Care in the Borders, the way to access this help and support is through GPs
  • NHS 24 - phone 111: provides urgent health advice out of hours when your GP practice is closed. It also provides a new Mental Health Hub staffed by Psychological Wellbeing Practitioners and Mental Health Nurses. This is available 24 hours, seven days a week.
  • Breathing Space: 0800 83 85 87 (Weekdays: Monday to Thursday, 6pm-2am, weekends: Friday 6pm to Monday 6am)
  • Samaritans: 116 123 (24 hours a day) or email jo@samaritans.org  
  • Clear Your Head: this is a Scottish Government website developed in response to the pandemic. It is aimed at everyone and contains tips and ideas for getting through worrying and uncertain times

Other SBC support

PAM Assist

Our Occupational Health provider, People Asset Management (PAM Assist) provide an Employee Assistance Programme for all employees. The helpline is open 24 hours, 365 days a year and is a free confidential service. If you feel that you would benefit from this you can refer yourself by contacting Freephone 0800 882 4102. You can also visit the Pam Assist website where a section has been added on ‘How to cope with COVID-19 stress and anxiety’ that we would recommend all staff visit.

Mental Health First aiders

We also have a team of Mental Health First Aiders. This is a service available to anyone with concerns about the physical or mental wellbeing of themselves or a fellow employee. You can contact a Mental Health First Aider by:

  • phone: 01835 825 038    
  • Lync: Mental Health First Aiders
  • email: MHFirstAiders@scotborders.gov.uk

Staff Wellbeing Handbook:

Also now available is the SBC Staff Wellbeing Handbook. The purpose of this directory is to provide staff with a list of useful organisations and resources in relation to wellbeing topics.

If you have any individual queries, contact your line manager or email askhr@scotborders.gov.uk