Missed bin collections

This webpage displays any missed collections that have not been carried out due to operational issues and have been reported to us by our staff members.

If your bin has not been collected as scheduled and is not listed below, please report it via our report a missed collection page.

Leave your bin/bags at the collection point but be mindful to ensure paths remain accessible for pedestrians and other users.

We will make every effort to return for your bin but there may be occasions when we are unable to do so. If we have not returned to empty your bin within five working days of your scheduled collection, remove your bin from the collection point. In this instance we will collect extra waste on your next scheduled collection day. Present the extra waste in bags at the side of your wheeled bin. We cannot accept recycling presented in black bags.

All Collections

 

Food Waste Collections

Galashiels - Friday 19 May

Due to a shortage of collection vehicles we are unable to carry out the food waste collections scheduled for today in the Galashiels. This impacts the following areas of Galashiels:

  • Island Street, Roxburgh Street Area, Galashiels Central Town/Interchange, Scott Street/Crescent, Gala Park Area, St Andrew's Street, Livingstone Place Area, Craigpark Gdns, Barr Road Area, Gala Terrace Area, Church Street, Croft Street Area, Oatslands Terrace Area, Tweed Road Area, Netherdale Area, Roger Quin Gdns, Netherbank, Kingsknowe Area

Please can residents bring their food waste bin back in. If you run out of space in your food waste bin, unfortunately we must advise you to place any extra food waste in your general waste bin. We appreciate that this is not ideal but ensures residents have a disposal option if they have run out of capacity

Peebles - Wednesday 17 May

Due to a shortage of collection vehicles we are unable to carry out the food waste collections scheduled for today in the Peebles. This impacts the following areas of Peebles:

  • South Park, Caledonian Road, Frankscroft, Chambers Terrace, Edderston Road, Old Town, Cross Road, Young Street, Rosetta Road, March Street, Connor Street

Please can residents bring their food waste bin back in. If you run out of space in your food waste bin, unfortunately we must advise you to place any extra food waste in your general waste bin. We appreciate that this is not ideal but ensures residents have a disposal option if they have run out of capacity.

We apologise for the inconvenience this may have caused and ask for your patience in this matter. Please be assured that we are working to bring in replacement vehicles as soon as possible

Galashiels, Tweedbank, Peebles & Hawick areas

A number of our recent food waste collection routes have been impacted by vehicle breakdowns which has resulted in missed collections in some areas. This has largely affected the Galashiels and Tweedbank area but also some parts of Peebles. We apologise for the inconvenience this may have caused and ask for your patience in this matter. Please be assured that we are working to bring in replacement vehicles as soon as possible

If you experience a missed food waste collection please bring your bin back in. If you run out of space in your food waste bin, unfortunately we must advise you to place any extra food waste in your general waste bin. We appreciate that this is not ideal but ensures residents have a disposal option if they have run out of capacity

Recently impacted food waste collections:

Date

Area scheduled for food waste collection

Impact on route

Friday 5 May

Gala (areas including Town Centre, Scott St, Gala Park, Elm Row, Church St, Parsonage Road, Abbotsford Rd, Croft St, Paterson St, Hayward Dr, Tweed Rd, Netherdale, Kingsknowes, Old Abbotsford Rd)

Partially collected

Monday 8 May

Tweedbank and part of Gala (areas including Langlee, Melrose Gait, Coopersknowe)

Partially collected

Wednesday 10 May

Peebles (areas including South Park, Caledonian Road, Frankscroft, Chambers Terrace, Edderston Road, Old Town  Cross Road, Young Street, Rosetta Road, March Street, Connor Street) 

 

Majority collected but some missed.

Wednesday 10 May

Hawick (areas including Weensland Road, Marmion Road, Oliver Park, Weensgate Drive, Fenwick Park, Leaburn Drive, Trinity Street, Noble Place, Earl Street, Duke Street, Arthur Street, Twirlees Terrace, Lockhart Place, Bourtree Place, Orchard Terrace, Wellogate Place, Braid Road, Hill Street, Fisher Ave, North Bridge, Croft Road)

 

Majority collected on Wednesday. Rest of route recovered on Friday 12 May.

Friday 12 May

Gala (areas including Town Centre, Scott St, Gala Park, Elm Row, Church St, Parsonage Road, Abbotsford Rd, Croft St, Paterson St, Hayward Dr, Tweed Rd, Netherdale, Kingsknowes, Old Abbotsford Rd)

Partially collected

Monday 15 May

Tweedbank and part of Gala (areas including Langlee, Melrose Gait, Coopersknowe)

Partially collected

Recycling Collections 

Waverly Terrace, Hawick and Lower Bountrees Jedburgh - Wednesday 18 May

  • Recycling bins that were not collected in Waverly Terrace today due to blocked access has now been re-scheduled for collection on Friday 19/05.

General Waste Collections 

Jedburgh - Thursday 11 May

Due to a vehicle breakdown we were unable to complete the general waste bin collections in the following areas today:

  • Hartrigge Crescent
  • Priors Road
  • Headrig
  • surrounding areas

Residents are advised if we have not returned for the bins within 5 working days to remove their bin from the collection point and in this instance we will collect any extra general waste on the next scheduled collection day. Please place extra bagged waste beside the bin on collection day

Lower Bountrees Jedburgh - Tuesday 10 May

  • General Waste bins that were not collected in the Lower Bountrees due to an operational issue has now been re-scheduled for collection on Friday 12/05.

Darnick - Tuesday 2 May

  • The collection crew were unable to complete the general waste bin collections in the Darnick area today due to operational issues
  • Residents of Abbotsford Road, Orchard Terrace, Tower Road, Aldie Crescent, Waverley Gardens and Fishers Lane are advised that the bins will be recovered in the morning