Take a photo of your evidence.
Open the email app on your device and create a new email.
In the 'To' section add our email address: [email protected]
Attach your photo(s) to the body of the email.
- on an Android device, look for the Paperclip icon:then choose “attach file“
- on an Apple device, look for the photo symbol: in the format bar, then find the photo (you can swipe up to see more images)
Provide your claim number. If you don't know your claim number, provide your:
- National Insurance Number
Check all of the information is correct and send the email to us.