Prison and reintegration services

Support for families

Having a family member in prison or facing a prison sentence can affect families in a number of ways. Family support can be vital throughout the sentence and on release. 

Advice and services for families

Families Outside is an independent organisation that provides support to families affected by imprisonment in Scotland. They can provide help with:

  • information about prison
  • your emotions and feelings: coping, shame, isolation
  • talking to your child/children
  • family relations and support networks
  • housing, income, finance and benefits
  • access to community support and services
  • visiting and maintaining contact
  • a concern for someone in prison
  • preparations for release

Their service is confidential and non-judgemental. It is available throughout Scotland and includes:

  • provision of support, which can either be face-to-face, online or over the phone
  • emotional support and help with practical issues
  • linking you with local specialist services
  • helping you take more control of your situation

You can contact them as follows:

  • phone: 0800 254 0088
  • text: text FAMOUT followed by your message to 60777
  • email:
  • web: Families Outside

Your questions about release

If you have a family member who is being released on licence or statutory order you may be visited by a criminal justice social worker, who can answer any questions you may have.

Justice Services

Address: Council Offices
Albert Place

Telephone: 01896 664140