Problems paying your business rates

Methods of payment

If you are finding it difficult to get the payments to us on time you may consider paying by:

What if I do not pay?

If you do not make payments by the due dates, we may take legal action against you. We recommend that you pay your rates bill by direct debit to ensure payments are made on time.

If you are having problems paying, contact our Customer Advice and Support Services online.

Legal action

We can take legal proceedings for recovery of the total amount due (after serving a notice requiring payment of that balance within 14 days).

If this happens the Sheriff will grant a Summary Warrant against you. This means you will have to pay a 10% surcharge on the rates outstanding and a Sheriff Officer can recover the arrears, and could arrest your wages, bank accounts, etc. This would be the last possible resort of action.

Business support

Read more on our business advice and support

For further support contact Business Gateway Local Support and the South of Scotland Enterprise can also provide addtional support.

Customer Advice and Support Service

Address: Council Headquarters
Newtown St. Boswells
Melrose
TD6 0SA

Telephone: 0300 100 1800