Mental health

Mental health officers

Mental Health Officers (MHOs) are trained social workers who provide a statutory service. The law states that we must provide this service 24 hours a day throughout the year.

  • MHOs provide support and advice to service users on a range of issues with the aim of promoting their recovery and maintaining their links with the community
  • they work in partnership with a range of agencies and services including community mental health teams and the learning disability service
  • they are accountable to the local authority that employs them but their assessments are independent
  • they are also independent of health service staff

Contact a mental health officer

  • you can speak to a MHO by emailing the mental health social work team or by phoning 01896 752111
  • the duty MHO can be contacted on their pager through Bordercare on 01896 752111
  • we aim to respond to emergency calls within 15 minutes of being contacted

Social Care and Health

Emergency out of office hours: 01896 752111

Address: Council Headquarters
Newtown St Boswells
Melrose
TD6 OSA

Telephone: 0300 100 1800