Cost of Living Crisis support

Financial support and advice

We appreciate that this is a difficult time for many of our residents and that the cost of living crisis is having a significant impact on many households.

There is a range of support available to you if you feel you are struggling.

We’ve created dedicated pages that give you information on financial assistance and support services depending on your circumstances.

The Scottish Government also has information on financial assistance and support which may be available to you.

Help paying Council Tax

Council Tax is payable in 10 monthly instalments from April to January, with extra payment dates available if you pay by direct debit. To help households who do not pay their Council Tax by direct debit, we are now able to extend the period that manual payments are made to over 12 months, meaning it will be payable from April to March. 

If you would like to pay your Council Tax over 12 months, instead of 10, you should contact Customer Advice and Support Services by:

  • online form
  • email: customeradvice@scotborders.gov.uk
  • phone: 0300 100 1800

More information on ways you may be able to reduce your Council Tax payments is available.