Empty Property Relief

Empty property relief was devolved to local authorities from 1 April 2023 which means councils can decide on when to award relief on empty properties. 

Our current Empty Property Relief Policy was approved on 25 January 2024 and came into effect from 1 April 2024.

Our policy means:

  • we can grant 50% relief of rates for a maximum of three months to business properties which are empty
  • when properties remain empty longer than three months, 10% relief will be awarded for nine months
  • no relief will be awarded following this 12 month period and 100% rates will be charged
  • 100% relief will be awarded indefinitely where the person entitled to possession of a property is a trustee for sequestration or liquidation; or the property is prohibited by law from occupation

What help is available?

If you are an owner of a vacant business premises there are options and support available to bring the property back in to use. 

Information in relation to renovating your property in to residential accommodation as well as business advice and support can be found on our website.

You can also seek advice on opening your business from Business Gateway and South of Scotland Enterprise.

If you have any difficulty paying your instalments, you can contact contact Customer Advice and Support Service to discuss your payment options.

Apply for a reduction

You can apply for a reduction online. If you need any assistance, contact our Customer Advice and Support Service.

How do I notify you of potential business rates fraud?

You can report potential fraud online. If you need any assistance, contact our Customer Advice and Support Service.

Apply for Empty Property Relief Empty Property Relief Policy

Customer Advice and Support Service

Address: Council Headquarters
Newtown St. Boswells
Melrose
TD6 0SA

Telephone: 0300 100 1800