Disruption to pupil school travel

Published: 20th August 2022

Road sign for school

We are aware of an ongoing problem with bus passes that have not yet been issued to a number of pupils on some home to school routes.

We are also aware that some pupils, who are eligible for travel but who have not yet received their bus passes, have been refused access to buses.   

We have contacted parents and carers using Groupcall and are in discussions with bus operators to instruct their drivers to allow any pupils eligible for travel, access to buses while the issue is being resolved.

We take full responsibility for the issue and are working with our bus providers to resolve any problems as quickly as possible. We apologise for the inconvenience and concern this issue has caused pupils, parents and carers, and very much appreciate your understanding and patience at what can be a very anxious time.

More information

Further updates will be provided as soon as more information becomes available.