Published: Monday, 11th October 2021
Drop in sessions and appointments are now available at the following What Matters Hub venues across the Borders:
- Duns: The Library, 49 Newtown Street, every other Tuesday, 10am-12noon (next session 12 October)
- Eyemouth: Eyemouth Community Centre, every other Tuesday, 10am-12noon (next session 19 October)
- Galashiels: Café Recharge, 58 Island Street, every Tuesday, 1-4pm
- Hawick: Heart of Hawick Cafe, every Thursday, 10am-3pm
- Peebles: Peebles Community Trust (former ex-Servicemen’s Club), School Brae, every Wednesday, 10am-1pm (from 20 October)
COVID-19 guidelines in place
The following COVID-19 guidelines will be in place:
- anyone attending will be asked to wear a face mask, use the hand sanitiser provided, observe social distancing and provide contact details in line with Test and Protect requirements
- a one-way system will be in operation and people may be asked to sit in a waiting area until staff are available to see them
- people are asked not to attend if they, a family member or close contact has any COVID-19 symptoms or has recently tested positive for the virus
Councillor Tom Weatherston, Executive Member for Adult Wellbeing
“The Community Assistance Hubs continue to provide an absolutely vital service for people needing support and anyone looking for advice shouldn’t hesitate to get in touch to see what is available.
“There is no doubt, however, that some people miss being able to have a face to face conversation and it is very welcome news that we are able to provide a range of What Matters Hub drop-in sessions and appointments once again.
“They are an ideal way of talking to professionals in a relaxed, informal way and provide guidance on a range of issues and topics ranging from health and social care services to information about community activities and events that people may find of interest. I would encourage anyone who is looking for advice to drop into their nearest venue to see what may be available to help them.”
Phase Two of the reopening programme is scheduled to take place from January 2022 when other smaller, local venues will become available.
For more information and to keep up to date with the latest regarding the phased opening, visit the What Matters Hubs pages of our website or phone 0300 100 1800 (option one).
In areas where the Hubs are not yet available, you can continue to access advice and support from Customer Advice and Support Services on 0300 100 1800 (option seven) or visit the Community Assistance Hub pages of our website. Adult carers can also contact the Borders Carers Centre on 01896 752431.