The Place department provides a wide range of both front-line and support services. The department is divided into three service areas.

Regulatory Services

This service delivers the following functions:

  • Statutory planning and building standards
  • Built and Natural Heritage
  • Environmental health
  • Trading standards
  • Passenger transport
  • Legal and Licensing
  • Assessor and electoral service
  • Health and Safety
  • Housing Strategy and Services
  • Audit and Risk

Neighbourhood Services

This service delivers the following functions:

  • Roads maintenance
  • Winter services
  • Parks and open spaces
  • Street cleansing
  • Burials
  • Refuse collection
  • Waste disposal
  • Community recycling centres
  • Registration of births, deaths and marriages
  • Telephone call centre
  • Customer contact centres

We also assess entitlement for a range of benefits including:

  • Council tax benefit
  • Housing benefit
  • Free school meals and clothing grants
  • Charges for residential and home care

Assets and Infrastructure

This service delivers the following functions:

  • Management and maintenance of roads, bridges and lighting
  • Fleet management services
  • Management of our property assets
  • Building maintenance and cleaning
  • Catering
  • School crossing patrols
  • Capital projects, architects and engineers
Read our Assets and Infrastructure business plan Read our Neighbourhood Services business plan Read our Regulatory Services business plan