The Place department provides a wide range of both front-line and support services. The department is divided into three service areas.

Regulatory Services

This service delivers the following functions:

  • statutory planning and building standards
  • built and natural heritage
  • environmental health
  • trading standards
  • passenger transport
  • legal and licensing
  • assessor and electoral service
  • health and safety
  • housing strategy and services
  • audit and risk

Neighbourhood Services

This service delivers the following functions:

  • roads maintenance
  • winter services
  • parks and open spaces
  • street cleansing
  • burials
  • refuse collection
  • waste disposal
  • community recycling centres
  • registration of births, deaths and marriages
  • phone call centre
  • customer contact centres

We also assess entitlement for a range of benefits including:

  • council tax benefit
  • housing benefit
  • free school meals and clothing grants
  • charges for residential and home care

Assets and Infrastructure

This service delivers the following functions:

  • management and maintenance of roads, bridges and lighting
  • fleet management services
  • management of our property assets
  • building maintenance and cleaning
  • catering
  • school crossing patrols
  • capital projects, architects and engineers
Read our Assets and Infrastructure business plan Read our Neighbourhood Services business plan Read our Regulatory Services business plan