Comments, suggestions and compliments

Please use our online feedback form to make suggestions or provide comments about any of our services.

Positive feedback is also very important for us, so please let us know about services you think we are getting right.

Response from us

You won't receive any further correspondence regarding your comment, suggestion or compliment unless you specifically request this.

Other ways of getting in touch

You can also contact us by:

Making a complaint

If you wish to make a complaint, please see our Making a complaint webpage for more information.

Customer Advice and Support Service

Address: Council Headquarters
Newtown St. Boswells
Melrose
TD6 0SA

Telephone: 0300 100 1800