Scottish Borders Council

Benefit fraud investigation

National Benefit Fraud Line

Tel: 0800 328 0512

We are keen to ensure that the services we provide are not abused. Benefit fraud is stealing and we are committed to reducing it - but need your help.  

Examples of someone committing benefit fraud:

  • working but not declaring this when claiming benefit
  • claiming as a single person but actually living with a partner
  • claiming from an address but not living there
  • not telling us the full amount of income, savings or capital when claiming  benefit
  • claiming Housing Benefit or Council Tax Reduction when, for any reason, they have no right to claim

Report benefit fraud

If you have any concerns that relate to a fraudulently obtained benefit or a council service that is being abused, you can:

All calls to the fraud hotline are treated in confidence. The calls will be answered in person during office hours. Outside normal office hours you can leave a message and the fraud referral form is anonymous.   

The more information you give us, the more likely the investigation will result in a positive outcome. 

Remember it is your money that pays for the services and benefits provided.


Scottish Borders Council

Council Headquarters Newtown St. Boswells Melrose TD6 0SA

Tel: 0300 100 1800


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