Scottish Borders Council

Benefit fraud investigation

Reporting fraud

Council Fraud Line

Customer Services

Telephone: Monday to Friday 8am to 5pm Thursday 8am to 8pm Saturday 9am to noon

Address: Council Headquarters Newtown St Boswells Melrose TD6 0SA

Tel: 0300 100 1800

We are keen to ensure that the services that we provide are not abused.

Examples of someone committing benefit fraud:

  • working but not declaring this when claiming benefit
  • claiming as a single person but actually living with a partner
  • claiming from an address but not living there
  • not telling us the full amount of income, savings or capital when claiming  benefit
  • claiming when, for any reason, they have no right to claim Housing Benefit or Council Tax Reduction

Report benefit fraud

If you have any concerns that relate to a fraudulently obtained benefit or a council service that is being abused there are two ways you can tell us:

All calls to the fraud hotline are treated in confidence. The calls will be answered in person during office hours. Outside normal office hours you can leave a message and the fraud referral form is anonymous.   

The more information you give us, the more likely the investigation will result in a positive outcome. 

Remember it is your money that pays for the services and benefits. Benefit fraud is stealing and we are committed to reducing it but need your help.  

CONTACT US

Scottish Borders Council

Council Headquarters Newtown St. Boswells Melrose TD6 0SA

Tel: 0300 100 1800

Email:

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