Due to an upgrade of our payment system we are unable to accept debit or credit card payments until mid-afternoon on Tuesday 21 May.
Report a lighting fault
Report a fault on street lights
To report a street light fault please call Scottish Borders Council
Address: Road Maintenance Council Headquarters Newtown St. Boswells TD6 0SA
Tel: 0300 100 1800
Emergency outside the above hours
Tel: 01896 752111
If you find a faulty street light, illuminated bollard or sign, pedestrian crossing or permanent traffic lights you can:
- Report a lighting fault online
- Call us on 0300 100 1800 during normal office hours.
To help us make the repair more quickly please have the following details ready:
- lamp post number
- street name
- what the problem is
If you don't know the lamp post number, you can give us the nearest house number to it.
We aim to repair faults within 7 working days, however this can take longer if the fault is with the electrical supply and we need the power company to repair a fault.
If there is an immediate risk to health and safety, outside normal office hours, please call 01896 752111. Immediate risks include :
- damaged or leaning column, traffic light or road sign
- exposed wiring or cables
- damaged, hanging or loose lantern cover
- traffic lights not working.
Certain major roads known as trunk roads are not our responsibility.
- A7 south of Galashiels
Transport Scotland is responsible for trunk roads and queries should be made to their operating company on line at BEAR Scotland or call 0800 138 9903.
In this section
- Report a lighting fault (current page)
- Report a fault online