Scottish Borders Council

Street lighting

Report a lighting fault

Report a fault on street lights

To report a street light fault please call Scottish Borders Council

Address: Road Maintenance Council Headquarters Newtown St. Boswells TD6 0SA

Tel: 0300 100 1800

Emergency outside the above hours

Tel: 01896 752111

Lighting faults

If you find a faulty street light, illuminated bollard or sign, pedestrian crossing or permanent traffic lights you can:

To help us make the repair more quickly please have the following details ready:

  • lamp post number
  • street name
  • what the problem is

If you don't know the lamp post number, you can give us the nearest house number to it.

We aim to repair faults within 7 working days, however this can take longer if the fault is with the electrical supply and we need the power company to repair a fault.

Immediate risks

If there is an immediate risk to health and safety, outside normal office hours, please call 01896 752111. Immediate risks include :

  • damaged or leaning column, traffic light or road sign
  • exposed wiring or cables
  • damaged, hanging or loose lantern cover
  • traffic lights not working.

Trunk roads

Certain major roads known as trunk roads are not our responsibility. 

  • A7 south of Galashiels
  • A68
  • A1
  • A702  
  • A6091.

Transport Scotland is responsible for trunk roads and queries should be made to their operating company on line at BEAR Scotland or call 0800 138 9903.

In this section

  1. Report a lighting fault (current page)
  2. Report a fault online

CONTACT US

Scottish Borders Council

Council Headquarters Newtown St. Boswells Melrose TD6 0SA

Tel: 0300 100 1800

Email:

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