Street lighting
Report a lighting fault
Report a fault on street lights
To report a street light fault please call Scottish Borders Council
Address: Road Maintenance Council Headquarters Newtown St. Boswells TD6 0SA
Tel: 0300 100 1800
Emergency outside the above hours
Tel: 01896 752111
Lighting faults
If you find a faulty street light, illuminated bollard or sign, pedestrian crossing or permanent traffic lights you can:
- Report a lighting fault online
- Call us on 0300 100 1800 during normal office hours.
To help us make the repair more quickly please have the following details ready:
- lamp post number
- street name
- what the problem is
If you don't know the lamp post number, you can give us the nearest house number to it.
We aim to repair faults within 7 working days, however this can take longer if the fault is with the electrical supply and we need the power company to repair a fault.
Immediate risks
If there is an immediate risk to health and safety, outside normal office hours, please call 01896 752111. Immediate risks include :
- damaged or leaning column, traffic light or road sign
- exposed wiring or cables
- damaged, hanging or loose lantern cover
- traffic lights not working.
Trunk roads
Certain major roads known as trunk roads are not our responsibility.
- A7 south of Galashiels
- A68
- A1
- A702
- A6091.
Transport Scotland is responsible for trunk roads and queries should be made to their operating company on line at BEAR Scotland or call 0800 138 9903.
In this section
- Report a lighting fault (current page)
- Report a fault online
