People in the Scottish Borders have a right to say how policies are formed and how services are delivered in their area. We want the community to play an active part in the decisions that affect them. Consulting with the community is an essential part of our work and helps us:
- plan services and give the community what they want and need
- prioritise services and make best use of limited resources
- be open and accountable and put our customers first
- recognise that we are not always the people who know best.