Report a lighting issue - no location found

Report a lighting issue

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Use this form to report the following lighting issues, that you were unable to location the location on the previous map:

  • festive lighting
  • illuminated signs
  • street lights
  • traffic lights
  • underpass lights

Don't report online if the issue is an immediate risk to health and safety, there risks include:

  • damaged or leaning lamp posts, traffic light or road sign
  • exposed wiring or cables
  • damaged, hanging or loose lantern cover
  • traffic lights not working

Instead, check our opening times (opens in new window) and call the most appropriate number:

  • Customer Advice and Support on 0300 100 1800
  • Emergency Out of Hours on 01896 752111

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