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Festive service changes

There will be changes to some services over the festive period including phone lines, waste collections, recycling centres and contact centres

See all festive services changes
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  3. Complaints performance reports

Complaints performance reports

Reports on our performance on dealing with complaints from customers

  • Performance Report 2023-24

    • PDF
    • 457kB
    • Download
  • Performance report 2022-23

    • PDF
    • 301kB
    • Download
  • Performance report 2021-22

    • PDF
    • 317kB
    • Download
  • Performance report 2020-21

    • PDF
    • 822kB
    • Download
  • Performance report 2019-20

    • PDF
    • 901kB
    • Download
  • Performance report 2018-19

    • PDF
    • 1.42MB
    • Download
  • Performance report 2017-18

    • PDF
    • 1.77MB
    • Download
  • Performance report 2016-17

    • PDF
    • 1.69MB
    • Download
  • Performance report 2015-16

    • PDF
    • 1.59MB
    • Download
  • Performance report 2014-15

    • PDF
    • 1.27MB
    • Download
  • Performance report 2013-14

    • PDF
    • 1.71MB
    • Download
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