- Title or Description
- Spend on interpreting, translation and transcription services
- FOI Number
- 2024568
- Date Received
- 28/05/2024
- Type of Request
- FOI
- Request or Question
-
1. Please confirm your overall spend on interpreting, translation and transcription services for the following financial years: * 2021-22 * 2022-23 2. Who is your incumbent supplier(s) for language services? If you have more than one supplier, which services does each one provide to you?
3. When is your current language services contract(s) due to expire, a) without extensions and b) with all possible extensions?
4. Could you please provide the following data for 2023: * Total number of face-to-face interpreting assignments (spoken language) and hours completed * Total number of face-to-face interpreting assignments (non-spoken language) and hours completed * Total number of telephone interpreting calls and minutes completed * Total number of video interpreting calls (spoken language) and minutes completed * Total number of video interpreting calls (non-spoken language) and minutes completed * Total number of document translations and words translated * Total number of audio transcriptions and total audio duration
5. Can you please provide the fill rate % you received for the following services in 2023: * Face-to-face interpreting * Telephone interpreting * Video interpreting * Document translation * Audio transcription 6. What is the Authority s typical route to market? E.g. do you usually procure through tender or direct award? - Response
-
* 2021-22 - 17,501.37
* 2022-23 - 20,319.16
Translation and Interpreting Services:
Alpha Translating And Interpreting Services Limited
Deaf Action
Elite Linguists CIC
Global Language Services Limited
Just Sign Limited
Languageline Solutions
Quadient UK Limited
Royal Blind
Royal National Institute for Deaf People
Sight Scotland
Wioleta Browarczyk T/A A1 Interpreting Services
From a Procurement point of view there is no Interpretation and Translation Services contracts/frameworks.
Agreements and / or contracts with these services are decided by departments. To respond to your information request, unfortunately this would exceed the 600 cost threshold. Under S12 (1) of FOISA 2002 Scottish Borders Council is not obliged to comply with a request that is estimated to exceed this cost. In addition to information not being held centrally I would also like to explain that information recorded by individual departments does differ. Response as per Q4.
From a Procurement point of view there is no Interpretation and Translation Services contracts/frameworks, as and when required basis for the service.
