Interpretation and Translation Services - Freedom of information requests

Title or Description
Interpretation and Translation Services
FOI Number
2024559
Date Received
24/05/2024
Type of Request
FOI
Request or Question
Interpretation and Translation ServicesQuestion Notes Response:
What was your overall 23/24 spend for interpretation and translation services? Apr 23 Mar 24

Spend to include all service formats across all contracts held
What was your overall 22/23 spend for interpretation and translation services?
Apr 22 Mar 23

Spend to include all service formats across all contracts held
What was your overall 21/22 spend for interpretation and translation services? Apr 21 Mar 22

Spend to include all service formats across all contracts held
Please confirm the following details for your provider(s) of interpretation services for each year: Response:
Please add additional columns if required
Provider 1 Provider 2 Provider 3 Provider 4
Provider name e.g. inhouse / provider name)
Scope of contract and value of spend where in scope in Apr 23-Mar 24 year
a) Pre-booked face-to-face
b) Pre-booked video
c) Pre-booked telephone
d) On-demand video
e) On-demand telephone
f) British Sign Language
g) Interpreters on wheels
a) Yes/No, If yes x
b) Yes/No, If yes x
c) Yes/No, If yes x
d) Yes/No, If yes x
e) Yes/No, If yes x
f) Yes/No, If yes x
g) Yes/No, If yes x
Value of spend against each in-scope service Apr 22-Mar 23 year
Value of spend against each in-scope service Apr 21-Mar 22 year
Current contract start date DD/MM/YYYY
Current contract end date DD/MM/YYYY
Any extension options available under the existing contract e.g. 2 x 12 months
How was this contract awarded? e.g. Tender / direct award
Which procurement framework was used to award this contract? e.g. NHS SBS / ESPO / No framework used
Have service credits been applied in the last 12 months?
If yes, what performance failure was this linked to? e.g. Yes - non-fulfilment of BSL
Is there is an exclusivity clause, which would prevent you from piloting additional or complementary interpreting services during the duration of your current contract? Yes/No
From which budget within your organisation are interpreting services funded? Budget/Department name
Which staff member/job role is responsible for signing off that budget? e.g. Equality, Diversity and Inclusion Lead
Which staff member/job role manages the interpretation services contract(s)? e.g. Equality, Diversity and Inclusion Lead
Response
Interpretation and Translation Services
Question Notes Response:
What was your overall 23/24 spend for interpretation and translation services? Apr 23 Mar 24

Spend to include all service formats across all contracts held 26,328.65
What was your overall 22/23 spend for interpretation and translation services?
Apr 22 Mar 23

Spend to include all service formats across all contracts held 20,319.16
What was your overall 21/22 spend for interpretation and translation services? Apr 21 Mar 22

Spend to include all service formats across all contracts held 17,501.37
Please confirm the following details for your provider(s) of interpretation services for each year: Response:
Please add additional columns if required
Provider 1 Provider 2 Provider 3 Provider 4
Provider name e.g. inhouse / provider name)
Scope of contract and value of spend where in scope in Apr 23-Mar 24 year
a) Pre-booked face-to-face
b) Pre-booked video
c) Pre-booked telephone
d) On-demand video
e) On-demand telephone
f) British Sign Language
g) Interpreters on wheels
a) Yes/No, If yes x
b) Yes/No, If yes x
c) Yes/No, If yes x
d) Yes/No, If yes x
e) Yes/No, If yes x
f) Yes/No, If yes x
g) Yes/No, If yes x
Value of spend against each in-scope service Apr 22-Mar 23 year
Value of spend against each in-scope service Apr 21-Mar 22 year
Current contract start date DD/MM/YYYY
Current contract end date DD/MM/YYYY
Any extension options available under the existing contract e.g. 2 x 12 months
How was this contract awarded? e.g. Tender / direct award
Which procurement framework was used to award this contract? e.g. NHS SBS / ESPO / No framework used
Have service credits been applied in the last 12 months?
If yes, what performance failure was this linked to? e.g. Yes - non-fulfilment of BSL
Is there is an exclusivity clause, which would prevent you from piloting additional or complementary interpreting services during the duration of your current contract? Yes/No
From which budget within your organisation are interpreting services funded? Budget/Department name
Which staff member/job role is responsible for signing off that budget? e.g. Equality, Diversity and Inclusion Lead
Which staff member/job role manages the interpretation services contract(s)? e.g. Equality, Diversity and Inclusion Lead


Scottish Borders Council are only able to answer Q1-Q3. From a Procurement point of view there is no Interpretation and Translation Services contracts/frameworks.

Agreements and / or contracts with these services are decided by departments. As such, the information requested is not held centrally. The Information Management Team has consulted with two services, Social Work and Practice and Education and Lifelong Learning, to get an understanding of how much time it would take respond to your information request and unfortunately this would exceed the 600 cost threshold. Under S12 (1) of FOISA 2002 Scottish Borders Council is not obliged to comply with a request that is estimated to exceed this cost. In addition to information not being held centrally I would also like to explain that information recorded by individual departments does differ.

Relevant contact details for this type of query would be best directed at the following email addresses: (Details provided to requester) A number of staff can be responsible for awarding any contracts relating to these services. However, the Director responsible for Financial Services is Suzanne Douglas.