- Title or Description
- Pothole percentages - claims and repairs
- FOI Number
- 2024441
- Date Received
- 17/04/2024
- Type of Request
- FOI
- Request or Question
- 1a. the percentage of compensation claims, brought by drivers for vehicle damage from potholes in your Local Road Network, which were not paid out by your council. i.e. the total number of claims submitted to your council for pothole-related vehicle damage, versus the total number of claims paid out by your council. 1b. your council's criteria for compensating, or not compensating, a driver who brings such a claim. For reference, please find an example of the information I am requesting, (link no longer valid)2. The percentage of potholes - identified by or reported to your council by any individual, public or council member - which were subsequently fixed, across your local road network.
- Response
-
The National Highways definition of the Local Road Network is that portion of the Road Network for which a Local Government is responsible and is eligible for funding from the State Government to operate and maintain.
With this in mind, for the last calendar year (January 2023 - Dec 2023) or last full year for which you have recorded figures, please would you disclose:
1a. the percentage of compensation claims, brought by drivers for vehicle damage from potholes in your Local Road Network, which were not paid out by your council.
i.e. the total number of claims submitted to your council for pothole-related vehicle damage, versus the total number of claims paid out by your council.
1a 69.2% of claims in 2023 have been repudiated (there are still claims open so this figure is liable to change)
1b. your council's criteria for compensating, or not compensating, a driver who brings such a claim.
For reference, please find an example of the information I am requesting, here: (link supplied by requester now expired)
1b The Council do not make decisions on liability, this is decided by our Public Liability Insurer s claims handlers
2. The percentage of potholes - identified by or reported to your council by any individual, public or council member - which were subsequently fixed, across your local road network.
The data for the repairs of potholes isn t stored in a manner which is accessible and would enable us to accurately report on the percentage of potholes identified or reported that were fixed. Therefore we give notice under 10(4)(a) of EI(S)R 2004 and declare the information is not held.
However, during last calendar year (January 2023 - Dec 2023) we repaired 50,604 potholes.