Maintenance management - Freedom of information requests

Title or Description
Maintenance management
FOI Number
2024392
Date Received
05/04/2024
Type of Request
FOI
Request or Question
- The name(s) of the software used for maintenance management systems (Typically known as CMMS, EAM, Asset Management, Facilities Management) within the council. - The number of users licensed to use the maintenance management system software. - The annual cost associated with the maintenance management system software. - The individual or department responsible for managing and overseeing the maintenance management system software. - The expiration date of the current contract(s) for the maintenance management system software. Additionally, I would also like to request information regarding the following: - The software used to manage the allocation of equipment within the council, for example lawn mowers, road sweepers, waste collection vehicles. - Additionally, to this, how are the above jobs allocated. - The software used for maintaining buildings, homes, playgrounds, green spaces and grounds etc. within the local council. - The software used for registering accidents or damages within all equipment or assets owned or leased within the facility. - How failures of equipment, machinery, vehicles, damages to property and supplies are logged within the facility. - Name of software used to ensure equipment, machinery and any other items are fit for use for example periodic testing and calibration, for example fire extinguishers. - With property, how are they maintained, how is the data logged for example testing, alarm checks, inspections of homes and which software is used to support this if any?.
Response
Techforge and Confirm Site License for Techforge and 15 Enterprise concurrent Licenses for Confirm (link below) This is done jointly with our IT partners CGI and the Scottish Borders Council s IT Client Team March 2026 with the possibility of one year s extension for Techforge and 4th November 2024 for Confirm Tranman Schedule Playparks - Confirm Buildings Technology Forge Defect books for vehicles, Web portal for property using internal helpdesk system. Tranman for vehicles and plant. Technology Forge being utilised and further extended for use, also SHEASSURE.
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