Thanking our COVID-19 community heroes


Published: Friday, 31st July 2020

We are thanking the hundreds of volunteers across the region who stepped up to help the most vulnerable people in their communities during the COVID-19 pandemic.

The teams, who've been working under our Resilient Communities Groups initiative, are now starting to stand down as we continue to move through the Scottish Government's route map out of the crisis.

Vital tasks

A total of 57 groups have been supporting the COVID-19 response, working alongside our Community Assistance Hubs (CAHs) to carry out vital tasks such as food and medication deliveries for people who were Shielding or in self-isolation.

SBC set up the multi-agency CAHs in each locality as part of a co-ordinated response with NHS Borders, the Third/Voluntary Sector and local Resilient Communities Groups.

The Hubs also co-ordinated, alongside the Resilient Communities Groups, the significant number of offers that were received from people and organisations willing to play their part and volunteer their support.

CAHs will continue to operate for the foreseeable future to carry on this valuable work and support our communities. 

For more information on how these hubs can help you visit or call 0300 100 1800. At weekends, if you have an urgent need for assistance call our out of hours service on 01896 752111.

Priority access for supermarket home delivery slots is still being made available for those who may need help getting food. Call the number above for more information on this. 

Chief Executive, Tracey Logan: 

"The Council and its partners are extremely grateful for the efforts of these dedicated volunteers across the Scottish Borders who’ve gone out their way to help others during the Coronavirus crisis.

“We’re writing to Resilient Communities Groups and Community Councils to thank them for their assistance as they stand down their operations whilst the Government continues to eases COVID-19 restrictions. Notably, the pausing of Shielding from 1 August means that delivering food parcels and medicines, and other key associated tasks these volunteers have been helping with will reduce as people can now get out and about

“However we are aware that there will always be a risk of having to put in place ‘local lockdowns’ so we will be asking these groups to be ready to help once again if this is ever required in the Scottish Borders.

“To all our volunteers: thanks for playing #yourpart and proving that the sense of community spirt here in the Borders is as strong as ever.”

Images are available of some of the volunteer efforts on our Flickr page.